Privacy Policy

Last updated: January 2026

This website is owned by arcglen.com company. arcglen.com company address is 186 Fairfield Road, Manchester, M14 6FS, United Kingdom.

ArcGlen ("we", "us", "our") respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it.

1. Data We Collect

We may collect the following types of data:

Contact data: Name, email address, and phone number when you fill in our contact form.
Usage data: Pages visited, time spent on site, browser type, device type, and IP address.
Cookie data: Small files stored on your device. See our Cookie section below.
Game data: Your game progress, scores, and preferences stored locally on your device.

We do not collect payment data. Our site does not process any financial transactions.

2. How We Collect Data

When you submit the contact form.
When you browse our site (via cookies and analytics tools).
When you interact with our game (stored in your browser's local storage).

We only collect personal data with your clear consent.

3. Why We Collect Data

To respond to your messages and requests.
To improve our site and game based on usage patterns.
To ensure our site works correctly on your device.
To meet legal requirements.

4. Legal Basis for Processing

Under GDPR, we process data based on:

Consent: When you submit a form or accept cookies.
Legitimate interest: To improve our site and keep it secure.
Legal obligation: When required by UK law.

5. Cookies

We use the following types of cookies:

Essential cookies: Required for the site to work. These include age gate and cookie consent settings.
Analytics cookies: Help us understand how visitors use the site. Data is anonymous.
Preference cookies: Store your game settings and preferences.

You can manage cookies through the consent banner or your browser settings. Blocking essential cookies may affect site function.

6. Data Sharing

We do not sell your data. We may share data with:

Hosting providers who store our site data securely.
Analytics services that help us understand site usage.
Legal authorities when required by law.

All third parties must follow GDPR standards.

7. Data Retention

We keep your contact form data for up to 24 months. After this, we delete it unless you ask us to keep it. Analytics data is kept for 14 months. Game data is stored on your device and you can clear it at any time.

8. Your Rights

Under GDPR, you have the right to:

Access: Ask what data we hold about you.
Correction: Ask us to fix wrong data.
Deletion: Ask us to remove your data.
Restriction: Ask us to limit how we use your data.
Portability: Ask for your data in a common format.
Objection: Object to how we process your data.

To use any of these rights, email us at support@arcglen.com. We will respond within 30 days.

9. Data Security

We use standard security measures to protect your data. This includes encrypted connections (HTTPS), secure servers, and limited access to personal data.

10. Children's Privacy

Our site is for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that we have, we will delete it right away.

11. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed. We encourage you to check this page from time to time.

12. Contact Us

If you have questions about this policy or your data, contact us:

Email: support@arcglen.com
Address: 186 Fairfield Road, Manchester, M14 6FS, United Kingdom

This website is owned by arcglen.com company. arcglen.com company address is specified in the first section.